Design is the application of intent - the opposite of happenstance, and an antidote to accident. — Robert L. Peters
Googles design principles:
The user experience is important on the micro level of the process, products and procedures. On the macro level it has to come down to the organisation goal. After we have provided the goal we can then look at supplementary services for providing the user requirements. — Man with no blog » Retiring a Methodology
Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works. — Steve Jobs
When designing human computer interfaces (including web UIs):
1996 really did call and it really does want its web template back — The Macalope
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